Shipping policy
Shipping Policy for Quillco
Last updated: May 25, 2026
Thank you for shopping with Quillco. We are committed to delivering your orders as quickly and smoothly as possible. Please review our shipping policy below.
1. Order Processing Time
All orders are processed within 2–3 working days after payment confirmation.
Orders are not processed or shipped on:
- Weekends
- Public holidays
During high-demand periods, processing times may be slightly extended.
2. Shipping Time
After your order has been processed and dispatched, estimated delivery time is:
- 6–10 business days
Delivery times may vary depending on:
- Your shipping location
- Courier delays
- Customs processing (for international orders)
- Peak holiday seasons
3. Free Worldwide Shipping
Quillco may offer free worldwide shipping on selected items and promotions.
Eligible products will clearly display free shipping availability on the product page or during checkout.
Free shipping promotions may be:
- Limited-time offers
- Available only for selected products
- Subject to change without prior notice
4. Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, if available.
Please allow up to 48 hours for tracking updates to appear.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Quillco is not responsible for:
- Delays caused by incorrect addresses
- Lost packages due to incomplete or incorrect shipping information
If you notice an error in your shipping address, please contact us as soon as possible after placing your order.
6. Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us and we will do our best to assist you with the courier investigation.
Please note that delivery delays caused by courier services, weather conditions, customs, or other external factors are outside of our control.
7. International Shipping
We ship to selected countries worldwide. International shipping times may vary depending on destination and customs procedures.
Customers are responsible for any customs duties, taxes, or import fees charged by their local authorities unless otherwise stated.
8. Contact Us
If you have any questions regarding shipping, please contact us:
Quillco Support
Email: lurksea1@gmail.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM
Thank you for choosing Quillco. We appreciate your support and look forward to delivering your next great read.